PRIVACY POLICY

PRIVACY, and TERMS & CONDITIONS

This outline is instated with the launch of Ambit’s new website on April 21 2021 and is subject to change at any time. Please check this page regularly to see any changes, as the way we use any information will be subject to the privacy statement that is current when that information is gathered. 

If you have any questions about this privacy statement please address them to contact@ambitmagazine.co.uk

RIGHTS OF WORK

All work on this is site is copyright to the original artists, authors and poets, unless permission has been granted from elsewhere.  Should we cite mistakenly, inform us immediately. We generally ensure a 6 month window of exclusively for print & online publication, and usage thereafter should be addressed to the original artist or author but please to attribute appropriately to Ambit wherever possible. We pay artists, authors and poets, and credit wherever possible. Should you be recirculating imagery, please attribute Ambit, and if doing so on social media, please try your best to tag both ourselves and those featured.  We believe this is a common courtesy.

SHOP 

Prices on our website are set out in GB Pounds Sterling. We do not accept payment in any other currency, so fees may be added by Paypal and whomever you transact with for currency exchange and fees. We reserve the right to change any advertised price before you place an order. You are responsible for the disclosure and payment of any import duties or other taxes which apply in the country to which the products are delivered, however in the UK books and printed matter are still currently tax-exclusive, and in addition, we are a charity. 

All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

We endeavour to dispatch orders for physical goods as soon as we receive payment, however, our archive of vintage editions are held in our Norfolk HQ, from where there are generally two mailouts a week. This means the longest you may have to wait is over a weekend and a couple of working days, but we are generally post forty-eight hours of receipt of order. Unforeseen factors can disrupt postage, as we found with Brexit and Covid-19, therefore we only guarantee that all products will be dispatched within one week of receiving payment for the order. We will be putting processes into place to notify you by email when your order has been dispatched, and appreciate positive feedback. If customers have any special delivery needs, ie. gifts, birthday presents etc, we are always happy to oblige.  Should these dispatched by certain dates, customers are encouraged to contact us by email in advance, or immediately after making their order, so we can personalise and deliver with due care.

We send packages as standard deliveries.  Should you have a request for an alternative, please email. In the unlikely event that your product is lost or damaged in transit please contact us in writing. In the case of non-delivery please wait seven days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within forty-eight hours of receipt.

Customers have the right to cancel within seven days of their order, or seven days of receipt of the goods (whichever is the longer). If a customer does cancel their order, they will have their payment refunded as soon as any dispatched products have been returned to our office in the state they left the office in. We cannot be responsible for any returned goods which are lost-in-transit, so we therefore suggest return goods are sent by recorded mail or Special Delivery.

In all instances Ambit shall not be liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses.

We request your name and address for us to deliver purchases to you, but we will not pass on these details to any third parties.

Security

We use trusted third-party encryption for all financial transactions (e.g. subscribing and purchases).

How we collect and use information

Cookies

Cookies are short strings of text sent to your browser and stored by your computer. Most commercial websites use cookies, often for system administration to track potential abuse towards the efforts of our site. We use cookies to remember your shopping preferences and to reference information about the time and extent of your use of the Ambit site, so we can make it as fabulous as possible. 

IP ADDRESS

Your IP address is the numeric code which is assigned to your computer every time you connect to the internet. Typically for home users it will not identify your computer exactly but will identify the service provider via whom you connect to the internet. It would only be in a malicious attempt that we would ever try to discover your IP address. We do not know who you are otherwise, because we are not interested in destroying your privacy, so we not use this information in any way that is personally identifying for any other purpose beyond aggregating your data as a source of information between other users, so we can create links with potential advertisers and subscribers, so that we can fulfil our charity mission to make more content and encourage more ladders into literature and the arts. Most browsers have ‘preference’ settings which alert you when cookies are being received and allow you to reject them before they are stored or delete them after they have been stored. If you choose to reject cookies you will still be able to access Ambit.

We have not yet become part of customised Google Display Network ads.  But it is the user’s responsibility to make themselves aware of any changes we may publish here.  

In the future, we may invite contributors to contribute towards some research on demographics by Ledbury Critics. This will be completely up to the contributor as to whether get submit their details.

To enable us to improve our products and services for your benefit, providing we have your permission, we may contact you to ask if you wish to participate in a customer research programme. You will always have the option to ignore the request or to decline.

Your email address will be added to the Ambit email alert service when provided, both after receipt at our shop, entered for updates, or upon submission, so that you can stay informed about new issues, events, competitions, news, and offers. We send irregular and infrequent emails generally, and are proud to have an exceptionally high opening rate because of that. We are fully GDPR compliant, and of course, you may unsubscribe at any time by following the link at the bottom of each email.

We would also like to keep you informed by post and telephone about our products and services, but this is hugely unlikely.

We may associate information referenced by cookies with personal information which you provide to us online. We will not disclose your personal information to third parties except in the following cases:

(1) When it is necessary to provide you with a service you have requested.

(2) Under circumstances required by law: when we believe in good faith that a law or legal process requires it or where we believe disclosure is necessary to protect or enforce our rights, the rights of our contributors whose copyright material is under our control, or the rights of other users of the LRB Website and App whose personal information is under our control.

Advertisers and commercial associates

We would like to increase in advertisements and promotional links to web sites operated by third parties, but not to destroy our mission to share good art.  While we would never knowingly link to a site which we believed to be trading in bad faith, Ambit is  not responsible for the content of these web sites, traders, and we would take no responsibility for the content, privacy practices, goods or services offered by these sites. 

Accepting this privacy statement

By using Ambit you signify your acceptance of this privacy statement and our terms and conditions of use. If you do not agree, or are not comfortable with any policy in this statement, your only remedy is to not use Ambit’s site.  

If this privacy statement is not accepted in full, use of the site must be terminated immediately.